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Privacy Policy

Effective date: 24 April, 2025 

At YourDissertation (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and any other media form related or connected thereto (collectively, the “Site”).  

By visiting or using our Site, you agree to the collection and use of information in accordance with this policy and in compliance with the UK General Data Protection Regulation (UK GDPR). If you do not agree with the terms of this Privacy Policy, do not access the Site. 

Information We Collect 

We collect several types of information to provide, maintain, and improve our services in accordance with the UK GDPR. The data we collect can be categorised as follows: 

  • Personal data. This includes information that can identify you, such as your name, email address, telephone number, billing details, and any other information you provide directly through forms or communications with us. This data is essential for creating an account, processing transactions, and providing personalised services.
  • Non-personal data. This refers to data that cannot identify you personally, such as aggregated usage statistics, browser type, IP address, device information, and actions you take on our website. We use this information to improve our website and services and analyse trends to enhance user experience.
  • Cookie data. We use cookies and similar tracking technologies to collect data on how you interact with our website. This includes information on your preferences, site usage patterns, and engagement with the content. Cookies help us provide personalised experiences, analyse traffic, and maintain your session information. 

Use of Data 

The data we collect is used for the following purposes in compliance with the UK GDPR: 

  • Providing and improving services. The primary purpose of collecting your information is to offer and improve our services, including processing transactions, offering personalised recommendations, and ensuring seamless customer support.
  • Communication. We may use your information to send you important updates regarding your account or the services you have requested. This includes service-related announcements, billing information, and responses to your enquiries or feedback.
  • Website personalisation. We may personalise your experience on our website based on the information collected. This includes customising content, ads, and recommendations that are most relevant to you.
  • Analytics and optimisation. The data we collect helps us analyse how visitors use our website. We use this data to improve the overall functionality, design, and performance of our website, ensuring a better user experience.
  • Marketing and advertising. We may use your data for targeted advertising, subject to your consent, to deliver ads tailored to your interests. This includes showing personalised ads across the web based on your behaviour on our site. 
  • Security. We use your information to help us secure your account, prevent fraudulent activities, and ensure the integrity of our services. 

Your Privacy Rights (Under UK GDPR) 

Under the UK GDPR, you have the following rights concerning your personal data:

  • Right of access. Request information about the personal data we hold about you and how it is processed.
  • Right to rectification. Request the rectification of inaccurate or incomplete data. 
  • Right to erasure (“right to be forgotten”). Request the erasure of your personal data under certain circumstances. 
  • Right to restrict processing. Request the restriction of processing your personal data under specific conditions. 
  • Right to object. Object to the processing of your personal data, particularly if it is being processed for direct marketing purposes or profiling. 
  • Right to data portability. Request a copy of your personal data in a structured, commonly used, and machine-readable format, or request that we transmit the data to another service provider.

To exercise these rights, please use the form provided on the Contact Us page. We will respond to your request promptly and in accordance with the UK GDPR.

Data Retention Period 

We retain your personal data only as long as necessary to provide the services you requested and as required by law. Unless otherwise required by applicable law, we will not retain your personal data for longer than 12 months following your last interaction with our services. After this period, your data will either be deleted or anonymised, ensuring it is no longer identifiable. All data retention practices comply with the UK GDPR.

Transfer of Data 

Your personal data may be transferred to and maintained on servers located outside of your country of residence, including in countries that may have different data protection laws than your jurisdiction. If your data is transferred internationally, we will take appropriate safeguards in line with the UK GDPR to ensure that your data is protected. This may include the use of Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognised mechanisms to ensure the protection of your data.

Data Erasure

You have the right to request that we erase your personal data (“right to be forgotten”). To request erasure, please complete the form on our Contact Us page.

We will process your request promptly, in accordance with the UK GDPR, and within a reasonable timeframe. We reserve the right to retain certain data as required for legal, accounting, or reporting purposes, or where otherwise required by law.

Data Disclosure 

We may disclose your personal data under the following circumstances: 

Disclosure to Law Enforcement 

In certain circumstances, we may be required to disclose your personal data as mandated by law or in response to valid requests from public authorities, such as a court order or government agency. These disclosures may occur in situations where we are legally compelled to provide information to law enforcement or other government authorities, either for the purpose of compliance with statutory obligations or in relation to an ongoing investigation. We take these obligations seriously and only comply with such requests when we are legally required to do so, in accordance with the UK GDPR. 

Legal Obligations 

We may disclose your personal data when we believe, in good faith, that such disclosure is necessary to fulfil a legal obligation or to protect the rights and safety of our company, users, and others, in accordance with the UK GDPR. This may include, but is not limited to, the following circumstances:

  • Compliance with Legal Obligations: We may need to disclose your personal information to comply with relevant laws, regulations, or legal processes, including responding to subpoenas, court orders, or other legal requests from authorities.
  • Safeguarding Our Rights and Property: We may disclose personal data to protect and defend our legal rights, property, or safety, as well as the rights and safety of our users, employees, or the general public. This may include the investigation or defence against potential legal claims.
  • Prevention or Investigation of Misconduct: We may disclose personal data to prevent or investigate potential misconduct, such as fraud, misuse of our services, or breaches of our terms of service. This disclosure could be necessary to help ensure the integrity and security of our services.
  • Protection of Personal Safety: We may disclose information if we believe it is necessary to protect the personal safety of users of our services or the public. This may be in response to situations involving potential threats or harm.
  • Protection Against Legal Liability: In cases where we face potential legal liability, we may disclose personal data to prevent harm to the company, its users, or third parties. This can include protecting against financial or reputational damage. 

Disclosure to Third Parties 

We may engage third-party companies, contractors, or individuals to facilitate our services and improve the user experience. These third-party service providers may have access to certain non-personal information to perform their functions, but they are prohibited from using this data for any other purpose beyond the specific service they provide. All third-party data handling is subject to contractual obligations in compliance with the UK GDPR. Below are some types of third parties with whom we may share data:

  • Analytical services. We may use third-party analytics tools to monitor and analyse how our services are used. These analytics services may collect data regarding your interactions with our services, including usage statistics and performance metrics. This data helps us improve the functionality and user experience of our services. 
  • Advertising services. We may partner with third-party advertising services to display personalised ads based on your browsing behaviour and interests. These advertising partners may collect non-personal information about your activities on our website and other websites to deliver relevant advertisements. Any use of personal data for advertising purposes is subject to your consent under the UK GDPR. 
  • Google Analytics. Google Analytics helps us track and analyse how users engage with our services. The data collected is shared with other Google services and may be used by Google to contextualise and personalise ads within its advertising network. You can opt out of Google Analytics data collection by installing the Google Analytics opt-out browser add-on. For more details, visit the Google Privacy Terms web page: https://policies.google.com/privacy. 
  • Google AdSense DoubleClick. Google, as a third-party vendor, uses cookies to serve ads on our services. Google’s use of the DoubleClick cookie allows Google and its partners to serve ads based on users’ visits to our services and other websites across the internet. You can opt out of using the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page: https://adssettings.google.com/authenticated. 
  • Payment Processors. When you make a purchase on our services, we may use third-party payment processors to facilitate payment transactions securely. These processors handle payment card information, and we do not store or collect sensitive payment data ourselves. Instead, this information is provided directly to our payment processors, which operate in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that your payment information is processed securely. The payment processors we work with are: 
    • Payabl – Payabl Privacy Policy
    • Mollie – Mollie Privacy Policy

These payment processors are obligated to handle your data in accordance with their own privacy policies and the UK GDPR. We encourage you to review their privacy practices.

Security of Data Shared with Third Parties 

We ensure that any data shared with our third-party service providers is treated securely and in accordance with this Privacy Policy and the UK GDPR. Our service providers are contractually obligated to use your data solely for the purposes outlined by us, and they must implement appropriate security measures to protect your information. While we take reasonable steps to ensure data security, please be aware that third parties may have different levels of security practices. We encourage you to review the privacy and security policies of any third-party services with which we partner. 

Data Security 

We use a variety of security measures to protect your personal data, including encryption, firewalls, and secure servers. While we take reasonable precautions to protect your data, please understand that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to doing our best to protect it in line with our obligations under the UK GDPR. 

Do Not Track Signals 

Our website does not support “Do Not Track” (“DNT”) signals. DNT is a privacy setting that you can enable in your browser to prevent websites from tracking your activities. You can configure your browser settings to manage cookies and tracking preferences, but please note that disabling cookies may affect your ability to use certain features of our website. 

Links to Other Sites 

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing them with personal information. 

Children’s Privacy 

Our services are not intended for children under 18. We do not knowingly collect or process personal data from individuals under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will delete the information as soon as possible, in compliance with the UK GDPR’s child data protection provisions.

Changes to This Policy 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information, in line with current UK GDPR requirements.

Contact Us 

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us through the form on our Contact Us page. We will respond to your enquiry as quickly as possible.