Terms and Conditions
Last updated: March 28, 2025
By accessing the YourDissertation website (“Website,” “Platform,” “We,” “Us,” or “Our”) or using any of our services (“Services”), you (“User,” “You,” “Customer,” or “Client”) confirm your acceptance of these Terms and Conditions (“Terms”) as well as all relevant laws and regulations. You also agree to comply with your local laws and the academic integrity policies of your educational institution.
If you do not agree with these Terms, please leave the website immediately.
Our Services
We provide services to support your academic journey and help you achieve your educational goals. These services include:
- Study Assistance. We provide guidance and support for academic studies. This includes expert assistance with understanding course materials, advice on study techniques, and assistance in improving academic performance. Our support is aimed at helping you enhance your knowledge and skills in various subjects.
- Proofreading. Our proofreading service involves reviewing written content to identify and correct spelling, grammar, punctuation, and typographical errors. This service ensures that the work is evident, coherent, and free from basic language mistakes.
- Editing. We offer editing services to improve the quality and clarity of your work. This includes revisions to the structure, flow, and readability of your written content. Our editors ensure that your work adheres to academic writing standards, improving its overall effectiveness and presentation.
- Grading services. Our grading service evaluates your academic work based on specific grading criteria. This includes providing a grade along with constructive feedback to help you understand your work’s strengths and weaknesses. The service is intended to help you gauge your performance and improve future assignments.
- Expert answers. We provide access to subject matter experts who can offer answers to academic questions. This service is designed to clarify concepts, provide detailed explanations, and assist with problem-solving in various fields of study.
- Research assistance. We assist customers with research by providing guidance on how to find credible sources, organize research, and properly cite references. Our service helps you navigate the research process to ensure that your work is well-supported and academically rigorous.
These services are intended to support and guide you in your academic endeavors. The provision of these services is subject to the terms outlined in this agreement, and users are expected to utilize them in accordance with academic integrity policies and relevant legal requirements.
Order Placement
Verification
A verification process may be required to ensure the security of transactions and to prevent fraud. This process may involve confirming billing or order details via phone or written communication. Verification is typically initiated within two hours of payment confirmation. Failure to complete the verification within this timeframe may result in delays in the delivery of the requested service.
Order Instructions
Accurate and complete instructions are essential for the fulfillment of an order. Customers are required to provide all necessary files, materials, and access credentials at the time of order placement. If additional materials are required after payment, the order will be temporarily paused until all necessary information is received. The Company will only proceed with processing the order and assigning an expert after all required materials have been provided. Delays in providing these materials may affect the delivery timeline.
Customers are responsible for ensuring that their instructions are clear and consistent. Any contradictions or ambiguities in the provided details may cause a temporary pause while clarification is sought, potentially extending the time required to complete the order. The Company will not be held liable for delays resulting from unclear or incomplete instructions.
Rare or Specialized Sources
If an order requires access to rare or specialized resources, the Customer must provide the necessary materials or access credentials within two hours of payment confirmation. Failure to do so may result in delays in the service’s delivery.
Fees and Payment
Service fees are calculated based on the specifics of the Customer’s request and are clearly presented before payment is made. Custom rates may apply for unique requests or amendments that differ from the original instructions.
Full payment is required upfront before an order can begin to be processed. Experts will only be assigned once payment is confirmed and all required materials are received. Any delays in payment or missing information will affect the timeline, as the order deadline begins only once these prerequisites are met.
Service Completion and Delivery
Delivery of Completed Services
Once the service has been completed, the finished materials will be sent to the Customer’s registered email address. Alternatively, Customers can download the completed materials directly from the Customer Admin Panel.
If the materials are not received by the specified deadline, the Customer should immediately contact the Company for assistance. The Company will work to resolve any technical issues and ensure that the completed service is accessible. However, the Company is not responsible for delays caused by issues with the Customer’s email server or Internet Service Provider.
Collaboration and Support
To ensure efficient service delivery, the Customer must respond promptly to any inquiries from the assigned expert. Delays caused by a lack of communication or delayed responses are not the responsibility of the Company. It is highly recommended that the Customer regularly check their emails and messages for updates and provide accurate contact information to avoid unnecessary delays.
Deadline Extensions
If the Customer agrees to grant additional time for service completion, a new deadline will be established. Any delays will be evaluated against the updated timeline.
Order Cancellation
Given the customized nature of the services, refunds are limited and depend on the progress of the order:
- Before payment: Orders may be canceled without any charges.
- After payment, but before expert assignment: An 80% refund will be provided.
- After expert assignment: A 40% refund is available if the Customer cancels the order.
Refunds or discounts outside of these scenarios are granted solely at the Company’s discretion and in accordance with the policies outlined in these Terms.
Guarantees
Money-Back Guarantee
The Company is committed to delivering high-quality services. To ensure this, the Customer must provide accurate and detailed instructions at the time of order. While the Company will make every effort to meet expectations, the Customer plays a vital role in ensuring that the process proceeds smoothly.
Refund requests must be submitted in writing within 7 days of receiving the completed service. These requests can be sent via email or through the Customer Admin Panel. Refunds will not be considered after this 7-day period.
If the service is delivered after the agreed deadline, the price will be adjusted to reflect the delay. The difference between the original and revised price will be refunded accordingly. All refunds are processed in line with these terms or at the Company’s discretion.
Free Revision Guarantee
If the completed service does not meet the original instructions or guarantees, the Customer is entitled to free revisions. Revision requests must be submitted in writing through email or the Customer Admin Panel within 14 days of the service’s completion. After this period, the Customer is considered satisfied, and free revisions will no longer be available.
Revisions may require additional time, which will not be counted against the original deadline. The assigned expert may request extra time to complete the revisions. If the revision instructions differ from the original order or if the 14-day period has expired, revisions can still be requested for a nominal fee, depending on the scope of the work.
Any additional time required for revisions will not be considered a delay under the Money-Back Guarantee.
Third-Party Links
The Website and Company staff may provide links to external websites or resources for the convenience of the User. However, the Company does not control these external sites and is not responsible for their availability, content, or practices. The inclusion of such links does not imply any endorsement, certification, or sponsorship by the Company. Customers acknowledge that the Company is not liable for any damage or losses, whether direct or indirect, resulting from the use of third-party links.
Limitation of Liability
The Company shall not be held responsible for any direct, indirect, special, punitive, incidental, or consequential damage or losses arising from the use of the Website or any services provided by the Company.
Privacy and Security
The information provided by the Customer during the ordering process is kept strictly confidential, except when disclosure is required by law or necessary for the investigation of fraudulent activities. For detailed information regarding our data collection and storage practices, please refer to the Company’s Privacy Policy.
Prohibited Jurisdictions
The Company does not provide services, support, or Website access to individuals or entities located in Prohibited Jurisdictions, including but not limited to the Russian Federation, the Republic of Ireland, Iran, North Korea, Syria, and Sudan. By using the Website and its services, you confirm that you are not a resident of, nor acting on behalf of anyone in, these jurisdictions.
Amendments
The Company reserves the right to amend or modify these Terms and Conditions at any time. Customers are encouraged to review this section regularly for updates, as changes will take effect immediately upon posting.
Governing Law
This Agreement and all matters related to the use of the Website shall be governed by the laws of Estonia, excluding its conflict of law principles. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the Estonian courts. By accessing the Website, Customers agree to this jurisdiction and waive any objections related to inconvenient forums.